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Customer Support
At Digilot, our customer support team is dedicated to providing you with prompt assistance and personalized solutions to ensure your experience with us is nothing short of exceptional.
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FAQ
Frequently Asked Questions
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What is Digilot?Digilot is an online retailer offering a wide range of high-quality products across various categories, including home essentials, fashion, wellness, electronics, and more. We are committed to providing customers with top-notch products and exceptional service.
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Where can I buy Digilot products?You can purchase Digilot products directly from our website, www.digilot.com. Simply browse our extensive collection, add items to your cart, and proceed to checkout to complete your purchase. We also have products on Amazon, Ebay, Walmart, Tiktok shop and Etsy.
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What is your return policy?We offer a hassle-free 30-day return policy on most items. If you're not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Some exclusions may apply. Please refer to our Returns and Exchanges page for detailed information.
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How can I contact customer support?If you have any questions, concerns, or inquiries, our customer support team is here to help. You can reach us through our Contact Us page on the website, where you can submit a message or find our contact information for phone and email support.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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