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Terms & Conditions

Customer Care

  1. Scope: These terms and conditions govern the provision of customer care services by Digilot to its customers.

  2. Service Availability: Customer care services are available during regular business hours and may vary depending on your location.

  3. Contact Methods: Customers may reach our customer care team through various channels, including phone, email, and live chat support.

  4. Response Time: We strive to respond to customer inquiries promptly. However, response times may vary depending on the nature and volume of inquiries.

  5. Privacy: We respect the privacy of our customers and handle all personal information in accordance with our privacy policy.

  6. Resolution of Issues: Our customer care team is dedicated to resolving customer issues promptly and effectively. We will work diligently to address any concerns or complaints raised by customers.

  7. Returns and Exchanges: Our customer care team can assist customers with returns and exchanges in accordance with our return and exchange policy.

  8. Feedback: We welcome feedback from our customers to help us improve our products and services. Customers can provide feedback through our customer care channels.

  9. Compliance: Customer care services are provided in compliance with all applicable laws and regulations.

  10. Modification of Terms: Digilot reserves the right to modify these terms and conditions at any time. Any changes will be communicated to customers through appropriate channels.

By accessing and using our customer care services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact our customer care team for assistance.

Privacy & Safety

  1. Data Protection: At Digilot, we take your privacy and safety seriously. We are committed to protecting your personal information and ensuring that it is handled securely and in accordance with applicable data protection laws.

  2. Collection of Information: We collect personal information from you when you interact with our website, products, or services. This information may include your name, contact details, payment information, and other relevant data necessary for the provision of our services.

  3. Use of Information: We use your personal information to provide and improve our products and services, process transactions, communicate with you, and ensure the security of our website and systems.

  4. Disclosure of Information: We may disclose your personal information to third-party service providers who assist us in providing our products and services. We may also disclose your information in response to legal obligations, to protect our rights or property, or to prevent fraud or other unlawful activities.

  5. Security Measures: We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  6. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.

  7. Children's Privacy: Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent.

  8. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

  9. Your Rights: You have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.

  10. Changes to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

By using our website, products, or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at info@digi-lot.com.

Payment Methods
Online Payment

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

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